Privacy Policy

AokiBrandLab website is owned by Aoki BrandLab, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by AokiBrandLab, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using AokiBrandLab website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Collection of Information

We collect information that you voluntarily provide to us, including:

• your name

• email address

• phone number

• company name

• project details or messages submitted through forms on our website

• any other information you share through communication with us

This information is collected when you:

• fill out contact forms

• request proposals or quotes

• subscribe to updates or newsletters

• communicate with us through email or customer support

Information Collected Automatically

When you visit our website, we automatically collect certain information such as:

• IP address

• browser type

• pages visited

• time spent on pages

• device information

• general location (city level, based on IP)

We also collect information through cookies, analytics tools, and similar technologies that help us understand website performance and user behaviour.

Use of Information

We may use the information we collect for purposes including:

• To provide, maintain, and improve our Services

• To respond to inquiries and communicate with you

• To understand how visitors use our website

• To improve website performance and user experience

• To personalise content and recommendations

• To analyse trends, track engagement, and measure marketing effectiveness

• To maintain security and troubleshoot issues

• To comply with legal obligations

Data Retention

We retain personal data for as long as necessary for the purposes described above. This may include retaining information even after the completion of a project to:

• maintain client records

• support future project requests

• resolve disputes

• comply with legal or regulatory requirements

You may request deletion of your data by writing to connect@aokibrandlab.com.

Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website and Services. These service providers may include:

• website hosting partners

• email and communication platforms

• analytics providers

• cloud storage services

These service providers access your information only to perform tasks on our behalf and are obligated to protect your information according to their own privacy policies.

We may also disclose information if required by law or when necessary to protect our rights, safety, or property.

Your Choices

You may opt out of receiving non essential emails by contacting us at connect@aokibrandlab.com.

You cannot opt out of essential service related communication, such as emails regarding project agreements, billing, or support.

You may request access to, correction of, or deletion of the personal information we hold by contacting us at connect@aokibrandlab.com.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission or storage is fully secure.

Children’s Privacy

Aoki BrandLab does not knowingly collect personal information from individuals under the age of 13. If you believe that information from a minor has been collected, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time based on legal, operational, or regulatory changes. Any updates will be posted on this page with a revised date. Continued use of our website after changes take effect indicates acceptance of the updated Policy.

Contacting Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Email: connect@aokibrandlab.com
Website: aokibrandlab.com